Crucial Shipping Options and Policies
Subject to availability, orders that are received and processed before noon GMT Monday to Friday are generally shipped within two business days. Please allow an extra business day for orders received and processed after noon or over the weekend (see below for delivery estimates).
Shipping Within the United Kingdom
Place an order at Crucial.com/uk and choose how you would like your package to be shipped!
For a speedy shipment with full shipment tracking visibility from door to door, you can select a discounted rate with Royal Mail Special Delivery. Or, if you want your order to ship free of charge and don't mind waiting a little longer, choose Royal Mail Packet Post First Class. (Offer applies to United Kingdom, Channel Islands, and Isle of Man).* Please note that Royal Mail Packet Post First Class service does not feature shipment tracking.*
Delivery to most UK locations by Royal Mail Special Delivery is by 1pm within 1-2 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).
Delivery to most UK locations by Royal Mail Packet Post First Class is within 3-5 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).
From time to time Crucial may select a different carrier to deliver your order. Details of the selected carrier will be displayed on the order confirmation page, and as soon as your order ships, we will provide you with carrier-specific tracking information, where applicable.
*Orders to UK addresses containing graphics cards ship via UPS Standard, free of charge.
Shipping outside mainland UK
European orders shipped outside the UK are delivered via UPS Express. Delivery to most European locations is within 3 days from dispatch.
| UPS Express Shipping Rates for the European Union |
| Austria GBP 5.00 |
Belgium GBP 5.00 |
| Cyprus GBP 12.00 |
Denmark GBP 5.00 |
| Estonia GBP 12.00 |
Finland GBP 5.00 |
| France GBP 5.00 |
Germany GBP 5.00 |
| Greece GBP 5.00 |
Ireland GBP 5.00 |
| Italy GBP 5.00 |
Latvia GBP 12.00 |
| Lithuania GBP 12.00 |
Luxembourg GBP 5.00 |
| Malta GBP 12.00 |
Netherlands GBP 5.00 |
| Poland GBP 12.00 |
Portugal GBP 5.00 |
| Slovakia GBP 12.00 |
Slovenia GBP 12.00 |
| Spain GBP 5.00 |
Sweden GBP 5.00 |
Shipping outwith the EU
Customers ordering from outwith the EU may be liable for duty and customs charges, more information can be found in the Support section of the UPS website, under
Terms and Conditions of Carriage, Customs Clearance.
UPS Express Shipping Rates
for All Other Locations Serviced by Crucial |
|
Albania GBP 12
Algeria GBP 16
Andorra GBP 12
Angola GBP 16
Armenia GBP 14
Azerbaijan GBP 14
Bahrain GBP 14
Benin GBP 16
Bosnia-Herz. GBP 12
Botswana GBP 16
Bulgaria GBP 12
Burkina Faso GBP 16
Burundi GBP 16
Cameroon GBP 16
Canary Islands GBP 13
Cape Verde GBP 16
Central Afr.Rep GBP 16
Ceuta/Melilla GBP 13
Chad GBP 16
Congo GBP 16
Croatia GBP 12
Dem. Rep. Congo GBP 16
Djibouti GBP 16
Egypt GBP 14
Equatorial Guin GBP 16
Eritrea GBP 16
Ethiopia GBP 16
Faeroe GBP 12
Falkland Islnds GBP 8.99
Gabon GBP 16
Gambia GBP 16
Georgia GBP 14
Ghana GBP 16
Gibraltar GBP 14
Guadeloupe GBP 16
Guernsey GBP 0
Guernsey GBP 2.49
Guinea GBP 16
Iceland GBP 12
Israel GBP 14
Ivory Coast GBP 16
Jersey GBP 0
Jersey GBP 2.49
Jordan GBP 16
Kazakhstan GBP 14
Kenya GBP 14
Kuwait GBP 14
Kyrgyzstan GBP 14
Lebanon GBP 16
Lesotho GBP 16
Liechtenstein GBP 12
Macedonia GBP 12
Madagascar GBP 16
Malawi GBP 16
Mali GBP 16
Mauritania GBP 16
Mauritius GBP 16
Moldavia GBP 12
Monaco GBP 10
Morocco GBP 14
Mozambique GBP 16
Namibia GBP 16
Niger GBP 16
Nigeria GBP 14
Norway GBP 12
Oman GBP 14
Qatar GBP 14
Reunion GBP 16
Romania GBP 12
Russia GBP 12
Rwanda GBP 16
San Marino GBP 12
Saudi Arabia GBP 14
Senegal GBP 16
Seychelles GBP 16
Sierra Leone GBP 16
South Africa GBP 13
Swaziland GBP 16
Switzerland GBP 6
Tajikistan GBP 14
Tanzania GBP 16
Togo GBP 16
Tunisia GBP 16
Turkey GBP 12
Turkmenistan GBP 14
USA GBP 14
Uganda GBP 16
Ukraine GBP 12
Utd.Arab.Emir. GBP 14
Uzbekistan GBP 14
Vatican City GBP 10
Yemen GBP 16
Yugoslavia GBP 12
Zambia GBP 16
Zimbabwe GBP 16
|
Late or Lost Shipments
Royal Mail — UK only
Delivery to most UK locations by Royal Mail Packet Post First Class is within 3-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 14 business days have passed since dispatch. After this time, please
contact us with your relevant order details.
UPS — UK and International
Delivery by UPS is within 1-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 5 business days have passed since dispatch. After this time, please
contact us with your relevant order details.
Advance payment required for some countries
Crucial cannot process orders on credit card terms for shipment to the countries below. In order to ship to one of these countries, payment must be made in advance via
wire transfer. For more information,
contact us.
Albania
Algeria
Angola
Armenia
Azerbaijan
Bahrain
Bosnia-Herz.
Congo
Croatia
Djibouti
Egypt
Georgia
Ghana
Kazakhstan
Kuwait
Kyrgyzstan
Lebanon
Macedonia
Moldavia
Morocco
Nigeria
Oman
Qatar
Romania
Russia
Rwanda
Saudi Arabia
Tajikistan
Tanzania
Turkmenistan
Ukraine
Uzbekistan
Yemen
Yugoslavia
Important note for international orders:
Crucial is prohibited by law to ship to:
Afghanistan, Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria.
Currency converter
Use our
currency converter to convert pounds into another currency.
VAT
As a division of Micron Europe, Limited., Lexar Media is required to collect UK VAT (15% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.
Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click
here.
EU Enlargement, May 2004
As of 01 May 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic, and Slovenia are members of the enlarged EU. Normal EU VAT rules will apply to orders shipping to these countries.